Privacy & Cookie Policy

1. Introduction

Med Dent Solutions Corporation ("we," "our," or "us") respects your privacy and is committed to protecting any personal information you share with us. This Privacy & Cookie Policy explains how we collect, use, disclose, and safeguard your information when you visit medentsolutions.com.

We are an authorized distributor of Ziacom Medical dental implant systems, headquartered in Miami, Florida, serving dental professionals throughout the state. By accessing or using our website, you acknowledge that you have read and understood this Policy.

2. Company Information

• Legal Name: Med Dent Solutions Corporation
• Address: 10920 W Flagler St, Suite 205, Miami, FL 33175, United States
• Phone: +1 (305) 537-8685
• Email: corpmeddentsolutions@gmail.com
• Website: medentsolutions.com

3. Information We Collect

3.1 Information You Provide Directly

When you fill out our contact form, request a catalog, or get in touch with us, we may collect:

• Full name
• Email address
• Phone number
• Clinic or practice name
• Message content and any details you voluntarily submit

3.2 Information Collected Automatically

When you visit our website, certain data is collected automatically through cookies and similar tracking technologies, including:

• IP address and approximate geographic location
• Browser type, version, and operating system
• Pages visited and time spent on each page
• Referring website or traffic source
• Device type (desktop, mobile, tablet)
• Date and time of your visit

3.3 Information from Third-Party Services

We may receive aggregated or anonymized analytics data from third-party tools integrated into our website, such as Google Tag Manager and Google Analytics.

4. How We Use Your Information

We use the information collected for the following purposes:

• To respond to your inquiries and provide the information or catalogs you requested
• To communicate with you about our products, services, and promotions
• To improve and optimize our website performance and user experience
• To analyze website traffic and understand visitor behavior through analytics tools
• To comply with legal obligations and enforce our terms
• To prevent fraudulent activity and maintain the security of our platform

5. Cookies & Tracking Technologies

5.1 What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help the site remember your preferences and improve your experience. Cookies cannot execute programs or deliver viruses to your device.

5.2 Types of Cookies We Use

5.3 Google Tag Manager & Google Analytics

Our website uses Google Tag Manager (GTM) to deploy tracking scripts, including Google Analytics. GTM itself does not collect personal data; however, tags deployed through it may. All such data is subject to Google's Privacy Policy.

5.4 Managing Your Cookie Preferences

• Browser settings: Most browsers allow you to refuse or delete cookies. Visit your browser's Help section for instructions (Chrome, Firefox, Safari, Edge).
• Google Analytics opt-out: Download the Google Analytics Opt-out Browser Add-on.
• Cookie consent banner: If a consent banner is shown on our website, you may accept or decline non-essential cookies directly through it.

6. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your data only in the following limited circumstances:

• Service providers: Trusted vendors who assist us in operating the website (e.g., hosting, email services), under confidentiality agreements.
• Legal compliance: When required by law, court order, or a governmental authority.
• Business transfer: In the event of a merger, acquisition, or sale of assets, your information may be transferred. You will be notified in advance.
• Protection of rights: To protect the rights, property, or safety of Med Dent Solutions Corporation, our users, or others.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Policy, or as required by applicable law.

• Contact form submissions: up to 24 months
• Analytics data: per Google Analytics default retention settings

You may request deletion of your personal data at any time by contacting us at corpmeddentsolutions@gmail.com.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our website uses SSL/TLS encryption (HTTPS) to secure data in transit.

No method of transmission over the Internet is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

9. Your Privacy Rights

9.1 Florida Residents

As a Florida-based company, we respect consumer privacy rights. You may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data
• Opt out of certain uses of your information

To exercise these rights, contact us at corpmeddentsolutions@gmail.com. We will respond within 30 days.

9.2 California Residents (CCPA)

If you are a California resident, the California Consumer Privacy Act (CCPA) grants you additional rights, including the right to know what personal information is collected, the right to request its deletion, and the right to non-discrimination for exercising your rights. To make a CCPA request, please contact us at the address listed in Section 2.

9.3 European Visitors (GDPR)

If you are located in the European Economic Area (EEA), you may have additional rights under the General Data Protection Regulation (GDPR), including the right to access, rectify, erase, restrict processing, and data portability. Our lawful bases for processing include your consent and our legitimate business interests. Contact us at corpmeddentsolutions@gmail.com to exercise these rights.

10. Third-Party Links

Our website may contain links to external websites (such as Ziacom Medical, Google Maps, or social media platforms). We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review their privacy policies before providing any personal information.

11. Children's Privacy

Our website is intended exclusively for dental professionals and business use. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that a minor has submitted personal information, we will promptly delete such data.

12. Language

This website is available in English and Spanish. This Privacy & Cookie Policy is the authoritative version in English. The Spanish translation is provided for convenience; in the event of any discrepancy, the English version shall prevail.

13. Changes to This Policy

We may update this Privacy & Cookie Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we do, we will revise the "Effective Date" at the top of this document.

Continued use of our website after any changes constitutes your acceptance of the updated Policy. We encourage you to review this page periodically.